Salina’s latest hail storm left behind damaged roofs, dented vehicles, broken glass and a long line of insurance claims.

For many homeowners and vehicle owners, the storm also exposed a bigger problem: not all insurance service is equal when it is time to actually use the policy.

Some residents are still waiting for claims to be inspected or moved forward. After a major storm, delays can happen. But when communication is slow, follow-up is weak and policyholders are left guessing, it may be a sign that it is time to look for a better agent.

That is where a local insurance agent matters.

Trusted Insurance Group, owned by agent Erick Winebrenner, works with Salina-area customers who want more than a policy number and a call center. A local agent can help guide customers through the process, explain what needs to be documented, help them understand the next steps and work with adjusters who respect people’s time.

The recent hail storm was a reminder that insurance is not just about having coverage. It is about having the right person in your corner when damage happens.

For homeowners and vehicle owners still waiting, frustrated or unsure where their claim stands, now may be the time to review whether their current agent is truly serving them.

Trusted Insurance Group is locally owned and operated by Erick Winebrenner.

For more information, call Trusted Insurance Group at 785-829-4245.

CLICK HERE to go to their website.